Current Vacancies

Lucy McGrath

Position: Residential Manager

Location: Isle of Wight
Salary: £35,000 – £45,000 per annum

Phoenix Care Group are recruiting for a Young Persons (16-25) Residential Manager to join and lead the organisation through to the next phase of its continued development.

We are one of the leading independent supported accommodation providers on the Isle of Wight, and your role will be to manage the multiple sites that we have across the Island. The role involves catering to young people’s needs (between 16 and 25); many of these young people have social, emotional, behavioural, and learning difficulties.  Within our settings, we nurture young people in developing key life skills, with the aim of enabling them to live within the community as independently as possible. The individuals we support are empowered to achieve their goals. We achieve this in a variety of ways, including supporting them in accessing therapy and education services.

You can be part of something special!

The person we seek will be an inspiring manager, someone who leads from the front and who can use their experience and innovation to make an impact on both the staff and the young people whom they work to help. As a Residential Manager you’ll be required to carry out the following:

  • Deliver Ofsted rated “Outstanding” housing provision for 16 – 25 year olds,
  • Manage and develop teams of staff,
  • Ensure adherence to high standards of care and service delivery,
  • Maintain relationships and collaborate with stakeholders including local authority, agencies and other service providers,
  • Develop and implement policies and procedures, creation of reports, and risk assessments
  • Maintain facilities and manage budgets,
  • Ensure compliance to quality standards and safeguarding and health and safety legislation,

 To be considered for the post of Residential Manager you must have the following:

  • Good level of experience of working with young people in a residential setting and a minimum of NVQ Level 3 (or equivalent) qualifications in a relevant field.
  • Previous supervisory experience of staff, the ability to communicate effectively, lead, influence and negotiate to achieve positive outcomes.
  • Possess the ability to act calmly in crisis situations and have experience of complex needs. The ability to prioritise the wellbeing of the young people.

What do you get in return?

As well as offering a competitive salary, we provide on-going training and opportunities to undertake further professional qualifications, mentorship and supervision as well as a performance related bonus, company health benefits and employee recognition schemes.

Join our team of dedicated professionals who are passionate about making a positive impact on the lives of young people. To apply, please send us an email to with your CV and a brief covering letter detailing your current circumstances and availability.

Phoenix Care Group is committed to safeguarding and promoting the welfare of children and young people. All applicants must be willing to undergo safeguarding screening appropriate to the post, including checks with Disclosure & Barring Service and provide at least 2 references.

Lucy McGrath

Position:Weekend Support Worker

Location: Isle of Wight
Salary: £12.00ph (increasing to £12.50ph upon successful completion of probation period)

We are currently hiring for a Weekend Support Worker. This role will be part time and, if you’re successful, you’ll be required to start as soon as your Enhanced DBS cleared, and references are obtained. 

 Duties & Person Specification:

  • You will be able to communicate clearly and sensitively when talking to the young people and their families and Professionals involved.
  • You’ll be a great listener too!
  • Interpersonal skills are essential, report writing, and incident recording is required so accurate record taking and IT skills are essential.
  • You’ve got this! You’ll be able to remain calm under pressure and possess excellent time management awareness.
  • You must be able to follow instruction and ensure necessary procedures are adhered to.
  • A high level of patience and emotional resilience. Being empathetic and showing kindness must be in your toolkit.
  • We have multiple sites across the Island; therefore, this role would benefit someone who can drive and has their own vehicle. 

 Why work for Phoenix:

  • Excellent starting rate of £12ph
  • Sleep-in allowance paid.
  • We offer a robust induction programme, full training and continuous learning and development – previous experience of working in a childcare environment is desired but not essential as all training is provided.
  • Paid for Enhanced DBS
  • Wellbeing support
  • Flexible working
  • Casual Dress Code

 No experience required as we provide all the training you need to be a confident support worker. Whether you are an experienced professional or completely new to the world of care, we want who shares our values. If you feel this could be the job for you and you’re availble to work the hours required, then please send your CV together with a brief covering letter detailing your current circumstances and availability to Don’t delay apply to today!

 Phoenix Care Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Get Involved

Phoenix Care Group’s committed, dedicated and highly skilled team are continuing to work to support and care for our vulnerable young people and YOU could help.

Our team members are central to everything we do. Their commitment and ability to connect with our young people is at the heart of every success we celebrate. Our staff are so important to all that we do and we offer a comprehensive training package and continued development throughout their professional journey.

In House Training Opportunities

We offer comprehensive tailored training packages for our staff through a combination of e-learning, workshops and on the job training. Staff training is broken down into three stages; mandatory, essential and desirable.

For a full list of the training we offer please see our Training Matrix.

Got What it Takes?

If you think you’ve got what it takes to join our flourishing team and make a real difference to the lives of our young people then get in touch.

For all HR and recruitment enquiries call 01983 240709 or email or use the contact form below.

Our office hours are 8am to 6pm, Monday to Friday (closed bank holidays). However there are always staff avaiable to take a message.

We aim to respond to emails and written messages within 1 working day.

Career Opportunities Contact Form

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Telephone: 01983 240709

Out of Hours Mobile: 07878 080055

Head Office:

Palm Tree House

41 Carisbrooke Road


Isle of Wight

PO30 1BU