Position:Post 16 Support Worker Location: Isle of Wight

Hours:          Full, Part-Time, Weekend and Bank positions available

Salary:        £12.25 per hour starting salary, rising to £12.50 at mid-point probation, after 3 months’ probationary period this will rise to £12.75. No experience necessary / full training provided.

We are currently hiring Post 16 Support Workers with a variety of hours on offer, from full time to weekend or bank. If successful, you’ll be required to start as soon as your Enhanced DBS clears and references are obtained.

The position is on a rota basis with shifts covering days, evenings, and weekends as we are a 24/7 service. As part of our team, you will deliver the highest standards of support to our residents and we will reward your commitment to excellence with a competitive salary starting at £12.25 ph. rising to £12.75 after 3 months’ probation. You will receive all the training and support required for career advancement with regular supervision and mentoring, fast-tracking your pathway to success. We strongly believe in providing opportunities for our staff to meet their full potential and our excellent staff benefits package shows our appreciation for all your hard work.

 Duties & Person Specification:

• You will be able to communicate clearly and sensitively when talking to the young people and their families and Professionals involved.
• You’ll be a great listener too!
• Interpersonal skills are essential, report writing, and incident recording is required so accurate record taking and IT skills are essential.
• You’ve got this! You’ll be able to remain calm under pressure and possess excellent time management awareness.
• You must be able to follow instruction and ensure necessary procedures are adhered to.
• A high level of patience and emotional resilience. Being empathetic and showing kindness must be in your toolkit.
• We have multiple sites across the Island; therefore, this role would benefit someone who can drive and has their own vehicle.

 Why work for Phoenix:

• Excellent starting rate of £12.25ph
• Sleep-in allowance paid.
• We offer a robust induction programme, full training and continuous learning and development – previous experience of working in a childcare environment is desired but not essential as all training is provided.
• Paid for Enhanced DBS
• Wellbeing support
• Flexible working
• Casual Dress Code
• Perkbox
• Refer a Friend Bonus
• Health Shield Medical Plan
• Blue Light Card

 No experience required as we provide all the training you need to be a confident support worker. Whether you are an experienced professional or completely new to the world of care, we want who shares our values. If you feel this could be the job for you then please send your CV together with a brief covering letter detailing hours applied for, your current circumstances and availability to hello@phoenixyouthservices.co.uk. Don’t delay apply to today!

 Phoenix Care Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Position: Residential Manager Location: Isle of Wight

Salary:        £35,000 – £45,000 per annum

Phoenix Care Group are currently recruiting for a Residential Manager to join our rapidly expanding team. As the leading independent supported accommodation providers on the Isle of Wight, your role will be to work with the existing team to manage the multiple sites that we have across the Island. The role involves supporting our young people (aged 16 and 25); many of whom have social, emotional, behavioural and learning difficulties.

Within our settings, we nurture young people in developing key life skills, with the aim of enabling them to live within the community as independently as possible. The individuals we support are empowered to achieve their goals., through our extensive person centred therapeutically informed support programmes.

You can be part of something special!

The person we seek will be an inspiring manager, someone who leads from the front and who can use their experience and innovation to make an impact on both the staff and the young people whom they work to help. As a Residential Manager you’ll be required to carry out the following:

• Deliver Ofsted rated “Outstanding” housing provision for 16 – 25 year olds
• Manage and develop teams of staff
• Ensure adherence to high standards of care and service delivery
• Maintain relationships and collaborate with stakeholders including local authority, agencies and other service providers
• Develop and implement policies and procedures, creation of reports, and risk assessments
• Maintain facilities and manage budgets
• Ensure compliance to quality standards and safeguarding and health and safety legislation

To be considered for the post of Residential Manager you must have the following:

• Good level of experience of working with young people in a residential setting and a minimum of NVQ Level 3 (or equivalent) qualifications in a relevant field.
• Previous supervisory experience of staff, the ability to communicate effectively, lead, influence and negotiate to achieve positive outcomes.
• Possess the ability to act calmly in crisis situations and have experience of complex needs.
• The ability to prioritise the wellbeing of the young people.

What do you get in return?

As well as offering a competitive salary, we provide on-going training and opportunities to undertake further professional qualifications, mentorship and supervision as well as a performance related bonus, company health benefits and employee recognition schemes.

Join our team of dedicated professionals who are passionate about making a positive impact on the lives of young people. To apply, please email hello@phoenixyouthservices.co.uk with your CV and a brief covering letter detailing your current circumstances and availability.

 Phoenix Care Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Position: Team Secretary

Location: Head Office, Isle of Wight

Hours: Full and Part Time Positions Available

Salary: £12.50ph

Phoenix Care Group are now recruiting due to the expansion of our company. We are looking for exceptional people to join our friendly team of dedicated, hard-working professionals that are passionate about providing accessible, quality support for vulnerable people. Our emphasis is on trust, respect, confidentiality, and compassion. We are committed to safeguarding and promoting the welfare of the young people who we work with, and we expect ALL staff to share this commitment.

As part of our team, we will reward your commitment to excellence with a competitive salary £12.50 per hour. You will receive all the training and support required for career advancement with regular supervision and mentoring, fast-tracking your pathway to success. We strongly believe in providing opportunities for our staff to meet their full potential and our excellent staff benefits package shows our appreciation for all your hard work.

BENEFITS:

• 33 days holiday, including the usual public holidays in England or a day in lieu where we require you to work on a public holiday.
• Extra day off for your birthday to celebrate you!
• Health shield medical plan
• Perk box
• Blue light card
• In house counselling

ABOUT THE ROLE:

We are looking for enthusiastic, dedicated, and compassionate secretary to join our team. You will be responsible for providing administrative support and assisting the office team. Your attention to detail and ability to multi-task will contribute to the efficiency and effectiveness of our daily operations.  The successful candidate will be IT literate, will be able to manage a varied workload to include secretarial assistance, answering calls, filing, typing, document production and diary management and general office administration. Within this role you will be supporting the maintenance and promotion across our social media platforms, when required you will also be working closely alongside our Marketing and Communication Manager to continuously develop and maintain the phoenix brand.

SKILLS REQUIRED:

The ideal candidate will be a positive and motivated individual, with excellent communication skills. They will be able to demonstrate a flexible approach to the task and be resilient under pressure. This would be an advantageous skill. Previous experience in an secretarial role/ administrative background would be beneficial. Successful candidates will be required to provide an enhanced Disclosure (DBS), paid by Phoenix.

NEXT STEP Interested in this opportunity? If you share our vision and have what it takes to make a real difference, please get in touch with us on 01983 243260 or 07539108794. Email us at hello@phoenixyouthservices.co.uk  or visit the website at www.phoenixcaregroup.co.uk to learn more about how working with us may be the best new challenge you have ever accepted!

Phoenix Care Group is committed to follow safer recruitment guidelines and all candidates will have to demonstrate full employment history, give 2 good references and be DBS checked. In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.